Support

Support

Last updated October 19, 2026

Most answers are below. If yours isn't, email support@tasset.ai and a person will answer within 24 hours.

How to use Tasset

New to Tasset? How to use Tasset Agentic Data Files walks you through setup, writing with SECTION::, TABLE:: and PROMPT::, asking AI in your file, and checking every citation.

Use Chrome

Tasset files open in any browser, but editing, saving and exporting need Google Chrome on your computer. The first time a file saves, Chrome asks once for permission to save it in place. Say yes.

Getting started

  1. Sign in at tasset.ai/account.
  2. Click Download your starter files. You get one zip with your Account file and your first agentic files. Unzip it into the folder where you want to keep them.
  3. Open your Account file first, in Chrome, and sign in. After that, every Tasset file works with your account.

Your welcome email has the same steps and a link to your account page. You can reply to it with any question.

Getting more files

On your account page, under Your agentic files, choose how many files you need next to Download more files and click Download. You can do this any time.

Replacing your Account file

If you lose your Account file, or your starter files were already downloaded, click Replace on the Account file's row on your account page, then Download. You get a new Account file, and the old one becomes read-only. Open the new one in Chrome and sign in.

If you see "Your starter files were already downloaded", replace your Account file this way, then use Download more files.

Billing

To change your card, see invoices, or cancel, sign in at tasset.ai/account and click Manage billing. It opens your Stripe billing page. Plans and prices are on /pricing, and the rules are in our Terms of Service.

What's new

Every Tasset version and what changed in it is on Release notes. Each Tasset file links to the notes for its own version.

Privacy

What Tasset keeps, and what never leaves your computer, is in our Privacy Policy.